TERMS AND CONDITIONS

Last Updated: May 07, 2025

INTRODUCTION

Welcome to www.grantsecure.com (the "Website"), which is owned and operated by Grant Security Services, LLC. ("Grant Security Services, LLC.,"; "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our Website and services.


Please read these Terms carefully before using our Website. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website.


Grant Security Services, LLC. reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.


For purposes of these Terms, "you" refers to any individual or entity accessing or using the Website. If you are using the Website on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.


WEBSITE USE AND RESTRICTIONS

Permitted Use

These Terms permit you to use the Website for your personal, non-commercial use or for legitimate business purposes when inquiring about our security services. You may download, print, or view content from the Website for your own personal or internal business use, provided that you retain all copyright and other proprietary notices.


Prohibited Use

You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit or procure the sending of any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate Grant Security Services, LLC., a Grant Security Services, LLC. employee, another user, or any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website
  • To use the Website in any manner that could disable, overburden, damage, or impair the site
  • To use any robot, spider, or other automatic device, process, or means to access the Website for any purpose
  • To use the Website for any purpose that is unlawful or prohibited by these Terms


INTELLECTUAL PROPERTY RIGHTS

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Grant Security Services, LLC., its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.


You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as permitted by these Terms.


USER INFORMATION AND ACCOUNT SECURITY

To access certain features of the Website or our services, you may be asked to provide certain information. It is a condition of your use of the Website that all the information you provide is correct, current, and complete. You agree that all information you provide, including through registration forms or other means, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.


If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You are responsible for all activities that occur under your username or password.


SECURITY SERVICES

These Terms govern your use of our Website. If you engage Grant Security Services, LLC. for security services, such services will be governed by a separate written agreement between you and Grant Security Services, LLC..


Grant Security Services, LLC. holds all required licenses and permits to operate as a security guard and patrol company in the State of Texas. Our services are provided in accordance with applicable laws and regulations governing the private security industry in Texas, including regulations established by the Texas Department of Public Safety's Private Security Bureau.


Commercial and Business Clients

If you are a business entity engaging our services:

  1. You are responsible for ensuring that any employees, contractors, or agents who interact with our Website or services on your behalf comply with these Terms.
  2. You acknowledge that any person accessing our Website or communicating with us on behalf of your business has the authority to do so.
  3. You agree that any information provided to us is accurate, complete, and up-to-date.
  4. Before utilizing our security services, you will enter into a formal written service agreement that will outline specific terms regarding service scope, liability limitations, confidentiality provisions, payment terms, and other relevant business terms.


Consumer Clients

If you are an individual consumer engaging our services for personal, family, or household

purposes:

  1. You will be entitled to all applicable consumer protections provided under Texas state and federal laws.
  2. Any waiver of rights or limitation of liability provisions in these Terms shall be limited to the extent permitted by applicable consumer protection laws.
  3. Before utilizing our security services, you will be provided with a service agreement that clearly explains service terms, costs, and cancellation policies in accordance with consumer protection regulations.


TELEPHONE COMMUNICATIONS AND TEXT MESSAGES

Consent to Receive Communications

By providing your telephone number to Grant Security Services, LLC. through our Website,

contact forms, or during service inquiries, you expressly consent to receive telephone calls

and/or text messages from us. These communications may include, but are not limited to:

  • Service-related announcements
  • Security alerts and notifications
  • Scheduling and appointment confirmations
  • Updates about your service requests
  • Account information and billing notifications
  • Surveys about our services
  • Emergency or critical security information


Automated Telephone Dialing System

By providing your telephone number, you consent to receive calls that may be delivered using an

automated telephone dialing system ("ATDS") or that may contain pre-recorded messages.

You are not required to provide this consent to make a purchase or receive services from Grant

Security Services, LLC.


Text Message Consent

You may opt-in to receive SMS messages from Grant Security Services LLC when you are asked

via email. For text messages, your consent indicates agreement to receive SMS or MMS

messages from Grant Security Services, LLC. at the phone number you provided. Standard

message and data rates may apply. The frequency of text messages will vary based on your

interactions with us and your service needs.


Opt-Out Procedures

  1. You may opt out of receiving communications at any time by:
  2. Replying "STOP" to any text message from Grant Security Services, LLC.
  3. Calling our customer service at (832) 848-2737
  4. Emailing us at support@grantsecure.com with "OPT OUT" in the subject line
  5. Writing to us at our address provided in the Contact Information section


Time Restrictions

In compliance with the Telephone Consumer Protection Act (TCPA), Grant Security Services,

LLC. will not initiate telemarketing calls or send promotional text messages before 8:00 AM or

after 9:00 PM in your local time zone, unless specifically authorized by you.


Changes to Phone Number

You agree to notify Grant Security Services, LLC. promptly if your phone number changes. We

are not liable for any delays or failures in your receipt of communications if you fail to provide

accurate contact information.


Help

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help

directly from us at https://www.grantsecure.com/#Contact or call us at (832) 848-2737


DATA PRIVACY AND SECURITY

Business-to-Business Data

If you are a business entity providing information to Grant Security Services, LLC.:


  1. You represent that you have the legal right to share any information or data that you provide to us, including employee or customer data.
  2. You agree to comply with all applicable data protection and privacy laws when sharing information with us.
  3. You acknowledge that we will process this information in accordance with our Privacy Policy and any separate data processing agreements that may be executed between your business and Grant Security Services, LLC.


Personal Consumer Data

If you are an individual consumer:


  1. Your personal information will be protected in accordance with our Privacy Policy and applicable data protection laws, including the Texas Data Privacy and Security Act.
  2. We will only use your personal information for the purposes outlined in our Privacy Policy and as permitted or required by law.
  3. You have the rights detailed in our Privacy Policy regarding your personal information, including rights to access, correct, delete, and port your data where applicable.


Data Security Incident Notification

In the event of a data security breach affecting personal or business information in our possession, we will comply with all applicable notification requirements under Texas law, including those specified in the Texas Business and Commerce Code Chapter 521 regarding unauthorized use of identifying information.


DISCLAIMER OF WARRANTIES

THE WEBSITE AND ALL CONTENT, FUNCTIONS, AND SERVICES PROVIDED ON OR THROUGH THE WEBSITE ARE PROVIDED "AS IS"; AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.


Grant Security Services, LLC. does not warrant that the functions contained in the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.


Grant Security Services, LLC. does not make any warranties or representations regarding the use of the materials on the Website in terms of their correctness, accuracy, adequacy, usefulness, reliability, or otherwise.


GRANT SECURITY SERVICES, LLC. MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE RELIABILITY, TIMELINESS, OR SECURITY OF TEXT MESSAGES OR PHONE CALLS, AND IS NOT RESPONSIBLE FOR ANY DELAY OR FAILURE IN THE TRANSMISSION OR RECEIPT OF COMMUNICATIONS, INCLUDING ANY CAUSED BY TECHNICAL FAILURES, NETWORK ISSUES, OR ACTIONS OF YOUR WIRELESS CARRIER.


LIMITATION OF LIABILITY

IN NO EVENT WILL GRANT SECURITY SERVICES, LLC., ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.


FOR BUSINESS USERS: IF YOU ARE USING THE WEBSITE IN A BUSINESS CAPACITY, YOU AGREE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN GRANT SECURITY SERVICES, LLC. AND YOU.


FOR CONSUMERS: IF YOU ARE USING THE WEBSITE AS A CONSUMER, THE FOREGOING LIMITATIONS DO NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LAWS THAT PROTECT CONSUMERS.


INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Grant Security Services, LLC., its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, any use of the Website's content, services, and products other than as expressly authorized in these Terms.


COMMUNICATIONS RECORDS AND ELECTRONIC AGREEMENT

Electronic Records and Signatures


You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, text message, or on this Website, satisfy any legal requirement that such communications be in writing. You agree that your electronic submission through the Website constitutes your agreement and intent to be bound by these Terms.


Communication Records

You acknowledge and agree that we may record and store any telephone calls between you and Grant Security Services, LLC. for quality assurance, training, and record-keeping purposes. By using our services, you consent to such recording. You also agree that electronic records of communications (including texts, emails, website submissions, and recorded calls) may be stored and used as proof of your communications with us.


GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law

These Terms and any dispute or claim arising out of or related to them, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Texas, without giving effect to any choice or conflict of law provision or rule.


Dispute Resolution for Business Users

If you are using our Website or services in a business capacity:


  1. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Texas, in each case located in the City of Houston and County of Harris.
  2. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
  3. Prior to filing any formal legal action, the parties agree to attempt in good faith to resolve any dispute through executive-level negotiations within 30 days of written notice of a dispute.


Dispute Resolution for Consumers

If you are using our Website or services as a consumer:


  1. You may choose to pursue a claim in small claims court where jurisdiction and venue are proper.
  2. You may also choose to pursue a claim in a court of competent jurisdiction in your county of residence if located in Texas.
  3. Nothing in these Terms will be deemed to waive any statutory consumer rights that cannot be waived under applicable law.


SEVERABILITY

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or une forceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.


ENTIRE AGREEMENT

These Terms, our Privacy Policy, and any other terms or policies referenced herein constitute the sole and entire agreement between you and Grant Security Services, LLC. regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.


THIRD-PARTY LINKS

The Website may contain links to third-party websites or resources that are not owned or controlled by Grant Security Services, LLC.. We provide these links only as a  convenience and are not responsible for the content, products, or services on or available from those websites or resources or links displayed on such websites.


You acknowledge and agree that Grant Security Services, LLC. is not responsible for the availability of any such external sites or resources and does not endorse and is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such website or resource.


CONTACT INFORMATION

For questions about these Terms, please contact us at:


Grant Security Services, LLC.

PO Box 630487

Houston, TX 77263

Phone: (832) 848-2737

Email: info@grantsecure.com