PRIVACY POLICY

Last Updated: May 07, 2025


INTRODUCTION

Grant Security Services LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.grantsecure.com or use our security services.


Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.


INFORMATION WE COLLECT

Personal Information

We may collect the following types of personal information:


  • Contact Information: Name, address, email address, telephone number
  • Identification Information: Driver's license details, professional license numbers
  • Business Information: Company name, job title, business address
  • Financial Information: Payment details, billing information
  • Employment Information: When you apply for a position with us
  • Security Information: Footage from security cameras, access logs, incident reports
  • Website Usage Information: IP address, browser type, operating system, pages visited, time spent on pages


How We Collect Information

We collect information in the following ways:


  • Direct Interactions: Information you provide when contacting us, requesting services, completing forms, or applying for employment
  • Automated Technologies: When you visit our website, we may automatically collect certain information through cookies and similar technologies
  • Third Parties: We may receive information from business partners, subcontractors, public databases, and authorized references


HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:


  • To provide and maintain our security services
  • To process and fulfill your service requests
  • To communicate with you about our services
  • To send you service announcements and updates
  • To respond to your inquiries and provide customer support
  • To improve our website, services, and business operations
  • To conduct employee background checks and verify qualifications
  • To process payments and maintain financial records
  • To comply with legal obligations and industry regulations
  • To protect the safety and security of our clients and their properties
  • To enforce our contractual rights
  • To prevent fraud and other unauthorized or illegal activities


DISCLOSURE OF YOUR INFORMATION

We may share your personal information with the following parties:


  • Service Providers: Companies that perform services for us, such as payment processors, technology services, and business operations support
  • Business Partners: Subcontractors or affiliates who assist in providing security services
  • Legal Authorities: Law enforcement, courts, or government agencies when required by law or to protect our rights and interests
  • Professional Advisors: Attorneys, accountants, and consultants as necessary
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets


We do not sell your personal information to third parties for marketing purposes.


SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.


YOUR RIGHTS UNDER THE TEXAS DATA PRIVACY AND SECURITY ACT

For Texas residents, effective July 1, 2024, the Texas Data Privacy and Security Act grants you certain rights regarding your personal information:


  • Right to Know: You have the right to know if we are processing your personal data and to obtain a copy in a readable format
  • Right to Correct: You have the right to correct inaccuracies in your personal data
  • Right to Delete: You have the right to request deletion of personal data provided by or obtained about you
  • Right to Opt Out: You have the right to opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or certain profiling
  • Right Against Discrimination: You have the right to not face retaliation or discrimination for exercising these rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.


DATA SECURITY

We implement appropriate physical, technical, and organizational measures designed to safeguard and protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.


Our security measures include:


  • Encryption of sensitive information
  • Secure access controls
  • Regular security assessments
  • Employee training on privacy and security practices
  • Physical security at our facilities


In the event of a data breach that compromises your personal information, we will notify you and the appropriate authorities as required by applicable law.


COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your experience on oursite. Cookies are small text files that are stored on your device when you visit a website. They help us recognize your device and remember certain information about your visit.


We use the following types of cookies:


  • Essential Cookies: Necessary for the website to function properly
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Allow us to remember choices you make and provide enhanced features
  • Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed


You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.


THIRD-PARTY LINKS

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.


CHANGES TO OUR PRIVACY POLICY

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


If we make material changes to this Privacy Policy, we will notify you through a notice on our website or by email prior to the changes becoming effective.


RETENTION OF YOUR INFORMATION

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.


YOUR RESPONSIBILITIES

You are responsible for the accuracy of the personal information you provide to us. If your personal information changes, please notify us promptly.


When using our website and services, you must comply with our security procedures and not attempt to circumvent any security measures we have in place.


CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:


Grant Security Services LLC

PO Box 630487

Houston, TX 77263

Phone: (832) 848-2737

Email: privacy@grantsecure.com


COMPLAINTS

If you believe that we have not adhered to this Privacy Policy or if you have any complaints about our privacy practices, please contact us using the information provided above. We will investigate your complaint and respond to you promptly.


If you are not satisfied with our response, you may file a complaint with the Texas Attorney General';s office or other appropriate regulatory authority.